{"id":1010,"date":"2025-06-10T08:51:30","date_gmt":"2025-06-10T06:51:30","guid":{"rendered":"https:\/\/www.pomeg.com\/?page_id=1010"},"modified":"2026-01-09T11:13:19","modified_gmt":"2026-01-09T10:13:19","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.pomeg.com\/fr\/general-terms-and-conditions-of-sale\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1010\" class=\"elementor elementor-1010\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8e7aa e-flex e-con-boxed e-con e-parent\" data-id=\"ff8e7aa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e154b96 elementor-widget elementor-widget-heading\" data-id=\"e154b96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24364c9 elementor-widget elementor-widget-toggle\" data-id=\"24364c9\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-toggle{text-align:start}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">English<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3791\"><h3 data-start=\"282\" data-end=\"310\">1. Company Information<\/h3><p data-start=\"311\" data-end=\"481\">POMEG, 8 rue Crespin du Gast, 75011 Paris, France.<br \/>SAS company.<br \/>RCS Paris 943170209.<br \/>SIRET 94317020900010.<br \/>FR75943170209.<\/p><h3 data-start=\"483\" data-end=\"511\">2. Product Description<\/h3><p data-start=\"512\" data-end=\"678\">We offer a single beverage product sold exclusively via subscription. The product is detailed on our website.<\/p><h3 data-start=\"680\" data-end=\"706\">3. Health Disclaimer<\/h3><p data-start=\"707\" data-end=\"975\">This product is a food (beverage). It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. By placing an order, you acknowledge that this product has no therapeutic or medical effect and is not a substitute for professional medical advice.<\/p><h3 data-start=\"977\" data-end=\"1011\">4. Ordering and Subscription<\/h3><p data-start=\"1012\" data-end=\"1214\">Orders are placed online. The customer selects a subscription plan. An order confirmation email is sent once payment is validated. The contract is concluded upon confirmation.<\/p><h3 data-start=\"1216\" data-end=\"1243\">5. Prices and Payment<\/h3><p data-start=\"1244\" data-end=\"1483\">Prices are shown in USD or EUR, including applicable taxes. Subscriptions are billed on a recurring basis depending on the plan. Accepted payment methods include credit\/debit cards and other secure payment options as listed on the website.<\/p><h3 data-start=\"1485\" data-end=\"1502\">6. Delivery<\/h3><p data-start=\"1844\" data-end=\"1925\">Before completing your purchase, you will receive an estimated delivery date.<br \/>If we fail to meet this delivery date and your order has not yet been shipped, you may request a full refund.<br \/>Delivery is considered completed once the product has been delivered to the shipping address provided by the customer.<\/p><h3 data-start=\"1663\" data-end=\"1705\">7. Right of Withdrawal (France only)<\/h3><p data-start=\"1706\" data-end=\"1885\">In accordance with Article L221-18 of the French Consumer Code, customers located in France have the right to withdraw from their initial subscription within 14 days of receiving their first order. Only unopened products are eligible for return and refund. Return shipping costs may apply.<\/p><h3 data-start=\"1887\" data-end=\"1921\">8. Cancellation Policy<\/h3><p data-start=\"1922\" data-end=\"2112\">You may cancel your subscription at any time through your account. If canceled after billing, the final shipment will still be delivered. No partial refunds are given.<\/p><h3 data-start=\"2114\" data-end=\"2148\">9. Recipe and Product Changes<\/h3><p data-start=\"400\" data-end=\"661\">POMEG is crafted using natural ingredients, and availability may vary due to harvest conditions or supply constraints. As part of our ongoing commitment to quality, we may from time to time adjust or refine the recipe, formulation, or sourcing of ingredients. Such adjustments will not entitle the customer to a refund, cancellation, or compensation.<\/p><h3 data-start=\"2114\" data-end=\"2148\">10. Customer Responsibilities<\/h3><p data-start=\"2149\" data-end=\"2270\">You agree to provide accurate information and confirm that you are legally permitted to purchase and consume the product.<\/p><h3 data-start=\"2272\" data-end=\"2291\">11. Liability<\/h3><p data-start=\"2292\" data-end=\"2449\">We are not responsible for misuse or failure to follow the instructions. Liability is limited to the subscription amount paid for the current billing period.<\/p><h3 data-start=\"2451\" data-end=\"2482\">12. Intellectual Property<\/h3><p data-start=\"2483\" data-end=\"2595\">All website content is the property of the company. Any reproduction or unauthorized use is strictly prohibited.<\/p><h3 data-start=\"2597\" data-end=\"2620\">13. Personal Data<\/h3><p data-start=\"3651\" data-end=\"3739\">We process personal data in compliance with applicable privacy regulations, including:<br \/>&#8211; General Data Protection Regulation (GDPR)<span style=\"font-size: 16px;\"> for EU\/France-based users.<br \/><\/span>&#8211; California Consumer Privacy Act (CCPA) and relevant U.S. laws for U.S. customers.<br \/>For more information, please refer to our <a href=\"https:\/\/www.pomeg.com\/legal-notice\/\">Politique de confidentialit\u00e9<\/a>.<\/p><h3 data-start=\"2764\" data-end=\"2804\">14. Dispute<\/h3><p>These Terms are governed by French law. Any disputes shall fall under the jurisdiction of the competent French courts.<\/p><h3 data-start=\"2988\" data-end=\"3014\">15. Changes to Terms<\/h3><p data-start=\"3015\" data-end=\"3124\">We reserve the right to modify these Terms and Conditions at any time. Updates will be published on our website and, where appropriate, communicated by email. Continued use of the subscription after changes constitutes acceptance of the updated terms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Fran\u00e7ais<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3792\"><h3>1. Informations sur l\u2019entreprise<\/h3><p>POMEG, 8 rue Crespin du Gast, 75011 Paris, France.<br \/>SAS.<br \/>RCS Paris 943170209.<br \/>SIRET 94317020900010.<br \/>FR75943170209.<\/p><h3>2. Description du produit<\/h3><p>Nous proposons un seul produit de boisson vendu exclusivement par abonnement. La description compl\u00e8te du produit est disponible sur notre site internet.<\/p><h3>3. Avertissement sanitaire<\/h3><p>Ce produit est un aliment (boisson). Il ne constitue pas un m\u00e9dicament et n\u2019est pas destin\u00e9 \u00e0 diagnostiquer, traiter, gu\u00e9rir ou pr\u00e9venir une maladie ou une condition m\u00e9dicale. En passant commande, vous reconnaissez que ce produit n\u2019a aucun effet th\u00e9rapeutique ou m\u00e9dical et qu\u2019il ne remplace en aucun cas l\u2019avis d\u2019un professionnel de sant\u00e9.<\/p><h3>4. Commande et abonnement<\/h3><p>Les commandes sont pass\u00e9es en ligne. Le client choisit une formule d\u2019abonnement.<br \/>Un e-mail de confirmation de commande est envoy\u00e9 d\u00e8s validation du paiement.<br \/>Le contrat est r\u00e9put\u00e9 conclu \u00e0 compter de cette confirmation.<\/p><h3>5. Prix et paiement<\/h3><p>Les prix sont indiqu\u00e9s en USD ou en EUR, taxes applicables incluses.<br \/>Les abonnements sont factur\u00e9s de mani\u00e8re r\u00e9currente selon la formule choisie.<br \/>Les moyens de paiement accept\u00e9s comprennent les cartes bancaires et autres options s\u00e9curis\u00e9es pr\u00e9cis\u00e9es sur le site.<\/p><h3>6. Livraison<\/h3><p>Avant de finaliser votre achat, une date de livraison estim\u00e9e vous sera communiqu\u00e9e.<br \/>En cas de non-respect de cette date et si la commande n\u2019a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e, vous pouvez demander un remboursement int\u00e9gral.<br \/>La livraison est consid\u00e9r\u00e9e comme effectu\u00e9e une fois le produit livr\u00e9 \u00e0 l\u2019adresse indiqu\u00e9e par le client.<\/p><h3>7. Droit de r\u00e9tractation (France uniquement)<\/h3><p>Conform\u00e9ment \u00e0 l\u2019article L221-18 du Code de la consommation, les clients situ\u00e9s en France disposent d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de leur premi\u00e8re commande pour se r\u00e9tracter de leur abonnement initial.<br \/>Seuls les produits non ouverts peuvent \u00eatre retourn\u00e9s et rembours\u00e9s. Les frais de retour peuvent s\u2019appliquer.<\/p><h3>8. Politique d\u2019annulation<\/h3><p>Vous pouvez annuler votre abonnement \u00e0 tout moment depuis votre compte.<br \/>En cas d\u2019annulation apr\u00e8s la facturation, la derni\u00e8re exp\u00e9dition pr\u00e9vue sera tout de m\u00eame effectu\u00e9e.<br \/>Aucun remboursement partiel ne sera effectu\u00e9.<\/p><h3>9. Recette et modifications du produit<\/h3><p data-start=\"164\" data-end=\"510\">POMEG est \u00e9labor\u00e9 \u00e0 partir d\u2019ingr\u00e9dients naturels, dont la disponibilit\u00e9 peut varier en fonction des conditions de r\u00e9colte ou des contraintes d\u2019approvisionnement.<br data-start=\"326\" data-end=\"329\" \/>Dans le cadre de notre engagement constant envers la qualit\u00e9, nous pouvons \u00eatre amen\u00e9s \u00e0 ajuster ou affiner ponctuellement la recette, la formulation ou l\u2019origine des ingr\u00e9dients. De tels ajustements n\u2019ouvriront pas droit \u00e0 un remboursement, une annulation ou une compensation.<\/p><h3>10. Responsabilit\u00e9s du client<\/h3><p>Vous vous engagez \u00e0 fournir des informations exactes et confirmez que vous \u00eates l\u00e9galement autoris\u00e9 \u00e0 acheter et consommer le produit.<\/p><h3>11. Responsabilit\u00e9<\/h3><p>Nous ne pouvons \u00eatre tenus responsables en cas de mauvaise utilisation du produit ou de non-respect des instructions.<br \/>Notre responsabilit\u00e9 est limit\u00e9e au montant de l\u2019abonnement pay\u00e9 pour la p\u00e9riode de facturation en cours.<\/p><h3>12. Propri\u00e9t\u00e9 intellectuelle<\/h3><p>L\u2019ensemble du contenu du site est la propri\u00e9t\u00e9 de l\u2019entreprise.<br \/>Toute reproduction ou utilisation non autoris\u00e9e est strictement interdite.<\/p><h3>13. Donn\u00e9es personnelles<\/h3><p>Nous traitons les donn\u00e9es personnelles en conformit\u00e9 avec la r\u00e9glementation applicable, notamment :<br \/>&#8211; Le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) pour les utilisateurs bas\u00e9s dans l\u2019UE\/France.<br \/>&#8211; Le California Consumer Privacy Act (CCPA) et les lois am\u00e9ricaines applicables pour les clients situ\u00e9s aux \u00c9tats-Unis.<br \/>Pour plus d\u2019informations, veuillez consulter notre <a href=\"https:\/\/www.pomeg.com\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noopener\">Politique de confidentialit\u00e9<\/a>.<\/p><h3>14. Litiges<\/h3><p>Les pr\u00e9sentes conditions sont r\u00e9gies par le droit fran\u00e7ais.<br \/>Tout litige rel\u00e8ve de la comp\u00e9tence exclusive des juridictions fran\u00e7aises comp\u00e9tentes.<\/p><h3>15. Modifications des conditions<\/h3><p>Nous nous r\u00e9servons le droit de modifier les pr\u00e9sentes Conditions G\u00e9n\u00e9rales \u00e0 tout moment.<br \/>Les mises \u00e0 jour seront publi\u00e9es sur notre site et, le cas \u00e9ch\u00e9ant, communiqu\u00e9es par e-mail.<br \/>La poursuite de l\u2019utilisation de l\u2019abonnement apr\u00e8s modification vaut acceptation des nouvelles conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale English 1. 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